Privacy Policy

This Privacy Policy explains how Language Point processes personal data in connection with its website, small-group language courses, online consultations, and related administration. It applies to users in Japan and to others who interact with the site or our services.

Policy guidance

This section introduces how personal information, user rights, and support pathways are addressed in the document below.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

How We Use Data

We use personal data to respond to inquiries, assess course level and timetable fit, confirm course terms, manage enrolment, arrange scheduled group lessons, support guided practice, prepare periodic progress summaries, provide course materials and preparation information, process payments, maintain records, operate the website, and communicate about service updates or administrative matters.

Processing is limited to course administration and ordinary website operation.

Service Providers

We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, online lesson delivery, and related administrative functions. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality safeguards.

Operational partners receive only the information needed for their assigned function.

Legal Disclosure

We may disclose personal data when required to comply with law, lawful requests from public authorities, court orders, or similar legal obligations. We may also share information where disclosure is necessary to protect our rights, users, or the security of our services.

Legal disclosure is limited to what is necessary and proportionate.

01 · Collection

Data We Collect

We may collect contact details, inquiry content, level screening information, course preferences, timetable requests, enrolment records, attendance-related information, payment and billing records, and technical data such as device and usage information when you use the website or online lesson services. Where needed for course administration, we may also process progress summaries, materials requests, and communication records.

The categories collected depend on inquiry, enrolment, and lesson participation.

02 · Sources

How We Collect Data

We receive personal data directly from you when you submit an inquiry, book a consultation, complete level screening, enrol, or communicate with us. We also obtain information from your use of the website, online forms, and online lesson tools, and we may generate internal records from course administration, scheduling, and progress review activities.

Information comes from users, lesson activity, and basic website operation.

03 · Cookies

Cookie Types

Our website may use essential cookies for core site functions, preference cookies to remember settings, and analytics or performance cookies to understand how pages are used. Cookies may be session-based or persistent, depending on their function and retention period.

We use only standard cookie categories needed for operation and basic measurement.

04 · Controls

Cookie Controls

You can usually manage cookies through your browser settings and, where available, through on-site preference tools. If you block or delete cookies, some features such as form handling, session continuity, or preference storage may not work as intended.

Browser settings can limit non-essential cookies, but some site functions may be affected.

User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. You may also object to some uses of your data where the law gives you that right.

Available rights depend on the nature of the data and the legal basis for processing.

Requests

How to Make a Request

To make a privacy request, contact us using the details in this policy and describe the data or issue involved. We may ask for information needed to confirm your identity and to locate the relevant records before we respond.

We may need information to verify identity before acting on a request.

Data Retention

Retention

We retain personal data for the period necessary to handle inquiries, manage enrolment, deliver courses, maintain business records, and meet legal, accounting, or dispute-related obligations. When data is no longer needed, we delete it, anonymize it, or archive it in a restricted form where retention is required.

We keep data only as long as needed for the stated purpose or legal recordkeeping.

Policy Updates

Policy Changes

If we make material changes, we will update the policy text and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We review this notice from time to time and keep the current version on the website.